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★팬사인회★ 위아이(WEi) - 미니앨범 2집 [IDENTITY : Challenge] New

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I didn't receive it completely.

작성자 N****(ip:)

작성일 2021-03-19 00:40:56

조회 447

평점 5점  

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Hello, 

In this comment I would like to ask, I bought a total of 100pcs album (33-33-34) and there are 3 boxes come to my house. 


It was 25-33-34. Please let me know why there are 8 albums not being sent? benefit pc is 100pcs, all was good unless the 8 albums is not sent to me. I can see there is a big hole on the box, I am not sure to whom I should complain and this doesn't make any senses to me that you send with a damage box. 


I am attaching the image for your reference. Please let me know soon. Thanks. ARRIVED BOX

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  • 작성자 KPOP STORE

    작성일 2021-03-19 11:34:19

    평점 0점  

    스팸글 Hello. This is KPOP STORE.

    we checked the attached picture.
    Sorry for the inconvenience..T.T
    There seems to have been a omission from our side when shipping.
    All the versions of the album you haven't received are Noting Ver. Is that right?
    We will help you re-send after checking the missing version and quantity of the album.
    We'll let you know the tracking number later after we resend it.

    Once again, we apologize for the inconvenience caused by the delivery.

    Thank you.
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